Housing surgeries – “We are listening” says council
Date posted: 19-07-2012
Cllr Val Morris-Cook was speaking after the surgery at South Ockendon’s Forum on Saturday (14 July).
“This is something that’s way overdue,” she said. “We politicians should be getting out there talking directly to tenants and listening to their concerns.
“Thurrock has always been good at running tenant consultations and tenant participation events, but they tend to be officer-driven and I wouldn’t be at all surprised if ‘the usual suspects’ weren’t involved every time.”
She said: “I wanted to hear directly what tenants have to say and to assure them, one-to-one that they had been heard and that I would do all in my power to help. I’m delighted that so many people came along.”
Cllr Morris-Cook was joined on Saturday by Housing Director Barbara Brownlee, a representative from contractor Morrison FS, representatives who specialise in dealing with Black Mould and other senior council staff.
Around 65 tenants attended the surgery which ran from 9.30am until 2pm.
Cllr Morris-Cook added: “The main issues were Morrison repairs service and black mould – things that should have been sorted out a long time ago.
“I think those who came along left knowing that we care about them and Thurrock’s tenants and that I want to ensure they have the best possible service. That is my aim, that is what I am working towards and that is what I will be judged by.”
The next tenants surgery is planned to cover the Tilbury and Chadwell St Mary area. It will be held in September with date and venue to be arranged.