The ambulance service were contacted at 7.45pm on Saturday evening and found a woman unwell.

The police also attended although no offence was found to have been committed.

The woman was conveyed to Basildon hospital

Essex Ambulance service received a call to a man who collapsed in the offices near Derby Road at 9.26am.

They sent the Herts Air Ambulance, a response car and ambulance to the scene.

The helicopter landed in Grays park whilst crews rushed to the scene near to the job centre. Police were also n attendance.

EEAST spokesman Gary Sanderson said: “After everyone’s best efforts at the scene, the man was pronounced dead. Our thoughts are with his family at this tragic time.”

The Right Call campaign will focus on how the ambulance service makes the right call for all its patients by correctly assessing and grading each one for the right response time.

This is so crews can get to patients with life-threatening conditions first so they aren’t put at risk.

The East of England Ambulance Service NHS Trust (EEAST) campaign will also prompt patients to ask themselves if they are making the right call in dialling 999.

While the Trust deals with a variety of calls, 999 is really designed for people in potentially life threatening conditions or who need intensive clinical intervention en route to hospital and anyone who does not fall into these categories is asked to think about the possibility of more suitable alternative transport to A&E so an ambulance is not tied up unnecessarily when a call comes in for someone whose life is in danger.

Two brand new helpful guides have been written for the public about using 999 to help manage their expectations and set out how and why ambulance services across the country deal with calls in different ways so that they can make the best use of finite resources in the best interests of patients.

One is a combined FAQ and mythbuster and the other is an easy to understand flow chart about how a 999 call is dealt with. These will both be on the special Right Call page which is revealed today on the Trust’s website www.eastamb.nhs.uk.

In addition nine tweets marked #rightcall over the next nine days will cover nine different elements of the public education campaign.

While the advice is not new it is the first time the Trust has launched the guides and the online campaign which came about after it became clear there was a need to educate people about the service they could expect for different types of calls.

Because of the publicity surrounding the eight minute target a common misperception is that this applied to all calls when it only relates to patients in life-threatening conditions – who make up just a fifth of the total 999 calls the Trust receives.

So the lives of those patients are not put at risk other calls nationally are graded for different response times ranging from 20 minutes to an hour and the most minor ones where patients can get to A&E without an ambulance or see a doctor, walk in centre or pharmacist, will receive telephone advice.

This system of prioritisation, like the one used in A&E departments, has been in place for a number of years and each grading follows an in depth clinical evaluation by a highly trained call handler using an internationally accredited system to make sure the assessment of the condition is correct.

A broken arm or leg for example or another non life-threatening injury is graded for a 30 minute response target which applies to all ambulance services in the country. Patients should still ask themselves however whether they require immediate life-saving treatment or intense clinical supervision en route to hospital and if not whether they can get to A&E without the need for an ambulance.

Another common misperception is that patients will be seen quicker if they arrive by ambulance but this is not true and it is one of the myths busted by the campaign publications.

Trust Director of Operations Neil Storey said: “Our staff deal with thousands of calls each week, but for one person it might be the only 999 call they make in their lifetime. We want to make it clear to them about what to expect, why a call is being handled in a certain way, and to even think about alternatives to 999.

“Some people feel that the ambulance service hasn’t worked for them in the way they expected – everyone’s needs are different and we address that where we can, but the ambulance service has to work with finite resources and within certain parameters to ensure help is given how and when it is needed. So it’s with the support of the public and education around what we do that will help us provide the care and provision we want to.”

The East of England Ambulance Service were alerted to Northumberland Road, Linford at 12.38pm to a report of a two vehicle collision. Two ambulances, a rapid response car and a duty officer attended the scene.

EEAST spokesman Gary Sanderson said: “Two men who we believe to be in their 20s was taken to Basildon Hospital for further assessments, there injuries are non life threatening.”

EEAST has no other information regarding this RTC.

Ambulance crews were called to Sydney Road in Tilbury on Wednesday night.

One of the youths was found with burnt eyelids whilst another had a hand injury.

They were conveyed to Basildon hospital.

East of England Ambulance Service spokesman Gary Sanderson said: “This incident has highlighted the dangers associated when playing around with fireworks.

“Both were very lucky to not have received serious injuries and we are urging the public to stay safe and treat fireworks with respect.”

The collision occurred around 2.45pm on Tuesday afternoon (Oct 9th) on Eriff Drive, South Ockendon.

Two ambulances attended at the scene.

An East of England spokesperson said: “An 11-year-old boy with injuries was taken to Basildon Hospital for further care to his ankle and the driver of the car involved, a woman of 47 years, with chest pain.”

Neither one required hospitalisation.

The ambulance services were called at just after 1.30 pm today (Monday) to Chadwell Road, Grays.

YT understands that a 4×4 vehicle was pulling out from the college.

A male motor-cyclist in his twenties received medical attention for what were described as minor injuries.

Updates to follow.

The ambulance service were called at just after 10.30am to Meesons Lane in Grays after a report that a man had sustained a serious hand injury.

A male in his thirties was rushed to Broomfield hospital in Chelmsford.

Further updates to follow.

The East of England Ambulance Service (EEAST) were alerted to Maidstone Road at 2.03pm.

Ambulance spokesman Gary Sanderson said: “A woman received slight injuries and following treatment by the ambulance crew at the roadside, she was taken to Basildon Hospital for further assessments.”

EEAST has no other information regarding this RTC.

The East of England Ambulance Service (EEAST) were alerted to a man fallen of a motorbike along Stifford Clays Road, North Stifford at 10.21am.

Service spokesman Gary Sanderson said: “A man was treated at the scene by the ambulance crew, he sustained injuries to his back and abdomen. Following this, he was taken to Basildon Hospital for further care.”

East of England Ambulance Service crews were called at 11.35am to the incident between junctions 29 and 30.

Crews treated the children, aged nine, ten and 11, and the woman on scene before taking them all to Basildon Hospital.

None of the injuries were believed to be life threatening.

They received 1,229 calls between 11pm-9am including:

19 RTCs (a little higher than a normal weekend overnight):
6 in Herts
4 in Norfolk
3 in Suffolk
2 in Cambs
3 in Essex
1 in Beds

Four patients taken to hospital following exposure to the cold:

Two women in their mid 20s in Wimbourne Road, Southend, at about 4.45am.

A man aged 19 in Great Colman Street, Ipswich, at about 12.50am.

A man (unknown age) in Queen Street, Colchester, at about 1.13am.

A man aged about 40 walking in Edinburgh Way, Harlow, at about 2.50am.

Ambulance paramedics, non-emergency crews and control room and support staff will be providing clinical care 24/7 to the region throughout the festive celebrations.

EEAST is urging everyone to stay safe as we enter the Christmas and bank holiday weekend, and if you need health advice to choose the right health care service for their needs. People can take some simple steps to help themselves, such as stocking up on medication ahead of the holiday to manage any health conditions, taking care when out and about and keeping warm.

Gary Sanderson, spokesperson for EEAST, said: “The Christmas holiday period is traditionally a busy time for the ambulance service and we are encouraging people to take a few simple steps to help themselves and avoid a trip to hospital – something no one wants during this festive time. At this time of year, the public can also help the ambulance service by choosing the right healthcare service for their needs and only dialling 999 in an emergency.”

Remember, always call 999 if someone is seriously ill or injured and their life is at risk, for example:

* chest pain
* difficulty in breathing
* unconsciousness
* severe loss of blood
* severe burns or scalds
* choking
* fitting or concussion
* drowning
* severe allergic reaction
* If you suspect a stroke (Do the FAST test – Facial weakness – can the person smile? Has their mouth or eye drooped? Arm weakness – can the person raise both arms? Speech problems – can the person speak clearly and understand what you say? Time to call 999.)

Where to get treatment and advice for non urgent illness and accidents:

GP or practice nurse, you can call even when the surgery is closed and either be redirected to the GP out of hours service or given a number to contact them.
NHS Direct on 0845 4647 will give you advice and information over the telephone 24/7
Visit your a local walk in clinic, there is one in most major towns and cities, where no appointment is necessary.

The East of England Ambulance Service wishes everyone a very Happy and Safe Christmas!

The East of England Ambulance Service (EEAST) were alerted to Titan Lorry Park in Oliver Road at 5.58pm.

Ambulance service spokesman Gary Sanderson said: “The two men received injuries after a collision with a HGV trailer. One man in his 30s was taken to Darenth Park Hospital in Kent with abdominal and chest injuries.

The other was slightly injured and he was taken to Basildon Hospital for further care.”

Two ambulances and a rapid response car attended the scene.