BASILDON and Thurrock hospital has rebuffed some of the criticisms made by the government watchdog Care Quality Commission (CQC) in its latest report.
As reported yesterday, CQC said that they did not see enough evidence to show that systems designed to enable the trust to identify, investigate, analyse and review incidents which had harmed or may harm patients were operating effectively.
Inspectors reported major concerns with two of the essential standards of quality and safety: care and welfare of people who use services, and assessing and monitoring the quality of service provision.
The Trust have hit back.
A spokesperson said: “We disagree with the conclusions drawn in the report. We provided clear evidence to challenge the CQC’s view that there are major concerns arising from the management of serious incidents.
“Although the two incidents that prompted this review were reported within a few months of each other, they were separated by a period of six years and had different root causes.
“The Trust has provided the CQC with a report outlining improvements already made in the handling of serious incidents and will provide a plan setting out additional actions being taken to further develop this work.
“The report will include the important issues of spreading learning to avoid repetition of incidents, and reporting arrangements to the Board of Directors”.
