Monday, September 26, 2022

Care and carpentry at Basildon hospital

AN entire ward team and a craftsman at Basildon Hospital have received accolades for their excellent work.

Doctors, nurses, healthcare assistants, housekeeping and catering staff on Osler ward were highly praised in a letter from a consultant rheumatologist, whose father passed away on the ward.

The consultant wrote to Clare Panniker, chief executive, to say that Dr Dhanraj Aggarwal, consultant, and his medical staff were ‘exemplary’ and ‘sensitive, caring and kind.’ He also said that all staff on the ward were ‘kind, supportive and thoroughly professional’, and added: ‘They have a right to be proud of their service to the patients of the NHS.’

Bella Hernandez, senior sister, Lilian Ngwu, sister, and Tracey Nye, housekeeper, accepted the team of the month award from Clare Panniker, on behalf of all their colleagues.

Bella said: “We remember this patient well. He had himself been a doctor, and many of his family were also medics. He was very appreciative and grateful for his care, and so were his relatives.”

Clare Panniker congratulated staff from Osler ward, saying: “It is particularly nice when patients or relatives commend our staff, and I think this gentleman’s family would have had high standards.”

The winner of the individual staff award was Colin Barrow, who works as a carpenter and joiner in the estates team. Colin was nominated by Laura Ware, a ward clerk in

The Essex Cardiothoracic Centre. Laura said: “Colin always goes the extra mile, keeps all promises to return and finish jobs, and is friendly and always smiling.”

Clare Panniker presented Colin with his award, saying: “I always like to see behind-the- scenes staff recognised for their work. They do a really good job quietly keeping the hospital running smoothly.”

Colin said: “I see it as my job to look after the people who look after the patients. If

something needs fixing I try to get there as soon as possible and go back the next day to make sure everything is ok.”

He did admit that his wife might see things a bit differently however. He has been working on a new kitchen at home for the last 12 years.


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