Thursday, October 6, 2022

Welcoming faces at Basildon and Orsett hospitals

PATIENTS and visitors will find it easier to get directions and help when they arrive at Basildon and Orsett hospitals.

The ‘meet and greet’ volunteers, who welcome people through the doors of main reception and the outpatient departments in the hospitals, are now wearing royal blue sashes printed with the words: ‘Volunteer. Can I help?’

Their role is to help people with directions to wards and departments and provide any other assistance that may be needed, such as obtaining a wheelchair.

Jo Fear, volunteer co-ordinator, said: “We have already found in other areas that when volunteers are easy to recognise, people are much more likely to approach them for help, and we want our hospitals to be as welcoming as possible.”

There are currently about 80 volunteers who give up their time to help at Basildon and Orsett hospitals. Their ages range from 18 to 80, and they carry out different duties to

more enhance the experience of patients and visitors, such as delivering library books, helping at the check-in posts in outpatient departments and assisting in patients at mealtimes.

Jo added: “We’re always keen to hear from people who would like to volunteer. Whether they have a lot of time to spare on a regular basis, or a couple of hours a week, all help is greatly appreciated.”

To find out more about volunteering in Basildon and Orsett hospitals, contact Jo Fear on 01268 524900 ex. 1770 or email


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