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Book on-line for blood tests at Basildon Hospital

PATIENTS who need a blood test at Basildon University Hospital can now book a phlebotomy appointment in advance.

Until now blood testing at the hospital has only been available as a walk-in service on weekdays, with appointments on Saturdays.

Patients can now book online or over the telephone, and can specify all of their blood test requirements, such as fasting, glucose intolerance, warfarin (INR), so the most suitable time can be offered. Additionally, the online option allows friends, relatives and carers with permission from patients to book blood test appointments on their behalf.

The new SwiftQueue online booking service went live today, so that patients can book a blood test appointment for Thursday 29 October 2015, and beyond.

Online booking is available from the Basildon Hospital website www.basildonandthurrock.nhs.uk and is very easy to use. Patients simply visit the blood tests section on the website, and click on the ‘book online’ button under

Basildon Hospital. They will then need to follow the instructions on how to register and select the date and time for their blood test. An automatic email confirmation is then sent to the patient.

Those wishing to book by telephone can call 01702 422555; lines are open 7.30am – 5pm, Monday to Friday (excluding UK public holidays).

Patients may still choose to turn up and wait for a blood test if they prefer, apart from on Saturdays which will remain appointment only.

Pathology First operations manager, David Stokes, said: “Giving patients the option to book appointments will improve patient experience and help us provide a more efficient service, which in turn will reduce waiting times”.

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