BASILDON and Thurrock University Hospitals has declared an internal critical incident, due to a high number of patients attending Basildon Hospital who need inpatient care.
We are working closely with community partners to speed up transfer of care for patients who can return home with support.
This is the second time in the past month that the Trust has declared an internal critical incident. It is a step up from ‘black’ alert and it reflects the high demand for urgent inpatient services.
Moving to an internal critical incident involves a number of actions:
We have unfortunately had to cancel some elective work to release clinical staff in the hospital to see and treat patients.
We are reviewing outpatient clinics with a view to cancelling these where releasing specialists could make a difference and speed decision making.
Non-essential meetings are cancelled.
Non-clinical staff are asked to support wards and other clinical areas
Steve McManus, managing director, said: “We are well versed in responding to peaks in demand and our dedicated staff rise to the challenge, sometimes working extra hours, sometimes taking on different roles.
“Despite our best efforts, we simply cannot balance the number of patients we already have in our beds with the additional needs of new patients arriving with complex needs, so we need to respond to the situation to restore our services.”
“I would like to ask the public for their understanding and cooperation. If you have an upcoming appointment at Basildon or Orsett Hospital, please arrive as planned unless you are contacted and told otherwise.”