WHEN we met Collins House manager Kay Kimmings, back in May, we could tell that she was a woman determined to get the best out of the Corringham home.
Kay and her team are now just one step away from their dream after receiving a “Good” report from the Care Quality Commission (CQC).
Now, partnered by Angela Glenister and a devoted team the home, once daubed “a victorian institution” is a home form home for residents, families and staff.
Deputy Leader and Portfolio Holder, Cllr Amanda Arnold heaped praise on the care home.
She said: “I have to commend the team at Collins House for the effort they have put into turning this judgement around.
“Many of the recommendations from the last report were around processes rather than the quality of care and the new manager has been robust in ensuring these issues were dealt with, whilst at the same time drawing on the opinions of family members and residents of the home to develop more activities.
“The latest report contained no requirements or recommendations for improvements, which is extremely unusual and an absolute credit to all involved.
“We have committed to providing excellent services across adult social care, and our staff at Collins House will continue to develop this home for the benefit of its residents and their families.”
We spent a couple of hours at the Corringham care home to gauge the staff’s reactions.