NHS set record straight over East Tilbury and Corringham Medical Centres

NHS bosses have set the record straight on what is happening to both the East Tilbury and Corringham medical centres.

The Centres have been taken over by College Health Limited, a private company that also runs the Thurrock Health Centre.

Residents were very concerned when they received letters informing them of the changes. Others were equally concerned when they rang for an appointment today (Wednesday) and the phone simply rang out.

A spokesperson said:

"From 28 July 2015, medical services will no longer be provided by Dr S Gorai and Dr T Nimalaraj at the East Tilbury Medical Centre and the Corringham Health Centre. Dr Gorai and Dr Nimalaraj have voluntarily surrendered their contract with NHS England following their difficulties in obtaining mandatory registration with the Care Quality Commission (CQC).

NHS England has now awarded a temporary contract to College Health Limited to deliver primary medical services from Wednesday 29 July 2015 for 8 months. This provides NHS England time to fully engage with patients to find a longer term solution.

Alastair McIntyre, Locality Director, NHS England (East) said:

“NHS England understands that this has been a difficult situation for the partners and staff to deal with. We are aware that these changes may be upsetting to patients, some of whom have been with the practice for many years, and we are working with College Health Limited and staff to ensure patients are supported during the transition.

We hope there will be minimal disruption to patients during the change of provider. Patients will be able to continue accessing services as normal from both sites.”

Over the next few months, NHS England and Thurrock CCG will be working closely together to review primary care services in East Tilbury and Corringham to identify potential alternative options for GP services in the area. Patients, the local population and stakeholders will be invited to help shape these services during a period of engagement.

If patients have any questions or concerns, they can contact the NHS England Contact Centre on 0300 311 22 33 (opening hours are 8am-6pm Monday to Friday) or email: england.contactus@nhs.net. If patients prefer they can also call Healthwatch Thurrock on 01375 389883.

The Thurrock Clinical Commissioning Group has also issued a statement.

A spokesperson said: “Thurrock CCG wishes to reassure patients of the East Tilbury Medical Centre and Corringham Health Centre that NHS England, the organisation responsible for managing GP contracts, are doing everything they can to ensure continuity of care.

"Over the next few months, the CCG will be supporting NHS England to deliver a more long term solution for GP services in the area. While we understand that patients may be saddened by the news that they will be losing their current GP, it is important to remember that it is mandatory for all GPs to register with the Care Quality Commission.”

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