THURROCK Council’s housing department is rolling out live Twitter sessions for its tenants.
Back in July, portfolio holder for housing, Cllr Lynn Worrall, talked about how technology is going to improve the housing service in a number of ways.
This week she said: “The housing team piloted a live twitter session for Thurrock residents earlier this month.
“It was a two hour window with an expert on hand from each area – allocations, repairs, property management and resident engagement – to answer questions there and then.
“As a trial, we didn’t publicise it widely – we wanted to make sure there were no techie glitches, but it worked well and now we’re confident to roll it out properly.”
She added: “We hold this type of event regularly where I work at the Prince’s Trust. It’s such a great way for us to learn what matters to people,and give quick advice but of course, we will still provide housing information and services 24-hours a day at thurrock.gov.uk/housing.”
The next live Twitter session will be on Wednesday, 2 September from 11:30am until 1:30pm. To get involved, tweet using #thurrockhousing
To stay up to date with all the latest news, follow Thurrock Council on twitter using @thurrockcouncil
