West and Coe’s bereavement service, The Hope Programme sums up all that is best about the funeral directors.
YourThurrock spoke to Ann Brooks from West and Coe and fellow supports Peter Howe about the way the programme works and its benefits to the bereaved.
West & Coe Funeral Directors
38 Lodge Lane
Essex RM16 2YJ
Telephone: 01375 375615
“I really appreciate west & Coe putting on the programme free of charge to everybody, not just their customers. It is a very good, generous thing to do. Thank you!
Also thank you Anne and Steve for your patience and understanding. It has been very worthwhile to me.”
“I would like to thank you both for all the help you have given in the way of advice and understanding. It is good that you can speak if you want to, also to know you are not the only one feeling the pain of losing a loved one.
Thank you once again.”
“I think it is wonderful, I wish I had known about it earlier, then perhaps the journey would not have been so rough, as I would have had more understanding. But it has been uplifting as well as upsetting.
It is such a worthwhile programme that I would recommend it to anyone. I feel more positive about the future especially after the video ‘TIME’. Even from day one Anne and Steve made me feel so normal and I began to relax and looked forward to Tuesday evening.
Thank you both so much.”
“It has helped me to move forward and be more positive about the future.
It has been a pleasure to come along each week and share my feelings with everyone. Thank you for listening and understanding.
I found the programme very good and useful. I would just like to say a big ‘thank you’ to Anne and Steve for all their time and effort, and for the help they had given us throughout the programme.”
“I feel totally positive about the HOPE programme. It is such a help even though it stirs up lots of emotions and makes you examine those feelings, it has given me a sense of peace and understanding. I really had no idea how to cope with my grief or even if I should feel as hollow as I was feeling. I can now cope and move forward knowing if I step backwards, it’s ok – it’s normal.
Thank you so much.”