THE PUBLIC’S views on Thurrock Council’s Highways and Transport services will soon be compared with others across England and north Wales.
Thousands of the borough’s residents will be receiving the National Highways and Transport Public Satisfaction survey in the next few weeks.
Thurrock Council is one of 94 local authorities to sign up to a standardised survey that will ask members of the public exactly the same questions, whether they live in Suffolk, Somerset or Thurrock.
The survey, which is being run for the third year, is the result of months of hard work between the National Highways and Transport Network (NHT) and a regional Highways Service Improvement Group. It enables councils to compare results, share in best practice and identify opportunities to work together in the future.
The questionnaire will be sent to a minimum random sample of 4,500 Thurrock residents between June and July with local and national results expected to be published later in the summer. Since the survey is based on a sample, residents that receive a copy are being urged to take part.
Cllr Yash Gupta, Thurrock’s Cabinet member for Environment said: “There are clear benefits to conducting a public survey in this way. As well as providing excellent value for money, it also enables everyone involved to identify areas of best practice and spot national, regional and local trends.
“This survey is about understanding the views of Thurrock residents and working together to deliver the best possible outcomes for local residents.”