Friday, April 12, 2024

48 Hour Appointments To Go

PATIENTS in Thurrock will no longer be guaranteed a GP appointment within 48 hours under a scaling back of NHS targets.

Instead, doctors will be allowed to prioritise patients, affecting up to 189m consultations a year.

Changes will also be made to the four-hour A&E and 18-week hospital treatment waiting time targets.

Health Secretary Andrew Lansley announced the moves, which represent a major shift in policy from Labour.

The previous government used targets as a way of driving through improvement.

But in the lead up to the election the Tories claimed it was time to move away from the target culture and instead focus more on the quality of treatment.

Mr Lansley said: “I want to free the NHS from bureaucracy and targets that have no clinical justification and move to an NHS which measures its performance on patient outcomes.

“Doctors will be free to focus on the outcomes that matter – providing quality patient care.”

GPs have long complained the 48-hour target can put the most seriously-ill patients at risk as appointments get clogged up with people who do not need immediate access.

Dr Laurence Buckman, of the British Medical Association, said: “We would welcome the scrapping of this target as it will give GPs greater flexibility to organise their appointment booking system in a way that best suits their local patient population.”

But the Patients Association said it was concerned about the speed of the changes.

Spokeswoman Katherine Murphy said while moving away from targets was the “right idea”, it was important to have something in place first to stop a “free for all”.

The changes in the other areas are seen as much less radical.

The hospital waiting target move is more relevant to managers than patients.

The guidance makes it clear hospitals will still be expected to see patients in 18 weeks, but they will not have to prove it to local managers, meaning less paper-work.

Meanwhile, the threshold for seeing A&E patients within 48 hours will be lowered from 98% of patients to 95%.

The move is just the start of what will be a complete change in how performance is managed in emergency departments.


  1. Hold on you are telling me that there was a 48hr appointment in place, blimey I must have missed the ticket on that one can’t get a booked appointment at my doctors for almost a week.

    As for the 4 hour A&E timescale, you are having a laugh, try going to Basildon A&E on a weekend and get seen within 8 hours never mind 4.

  2. Agree with LAMBO – always have to force GP appt. A&E always blocked. Basildon Review on Rebuilding Care confidence must look at spliting the critical patients cases at A&E. Staff have looked knackered for years. Targets could never have been met. And if they were – fudge….


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