Fed up with the intermittent and speed of BTs Broadband Service, a local East Tilbury Charity has decided to take action, David Lawrence manager of Thurrock Re-Use Project, which you might know better as Second Generation Furniture tells us,
“In the past 2 years, on average we lose service at least once a week, the maximum speed we get is ? a meg, recently we were without internet service for 10 days, Over the last 7 weeks we have had at least 8 visits by engineers from BT and OpenReach, they each tell me the same thing “as your so far from the exchange we can’t give you a good service”.
David further explained a lot of people keep asking him to put stocked items on the TRUP web site so they can see what’s available before making the journey to the showroom”, he said “we would like to do this for customers and perhaps even sell items on eBay, but with the intermittent service and slow speed its just not possible, it has taken at least 10 minutes to up load a photo in the past”. He goes on to explain We have one chance to do something about this. In the next five years BT is rolling out superfast fibre optic broadband across the UK. The Tilbury exchange is not on the announced roll out plan, but the “The Race to Infinity” competition” will give us the opportunity to fast track our area to the front of the queue.
The five areas with the largest percentage of votes by December 31st 2010 will win the chance to bring superfast broadband to their area. BT will also donate £5,000 of computer equipment to a local community project.
If we can get enough people to vote we have a good opportunity to do something about this, at present only 57 votes have been recorded out of a total of 11,086 for the Tilbury exchange, business can vote to.
To vote simply go to www.racetoinfinity.bt.com
From next week we are asking all customers to vote at the showroom if they would like to (internet service permitting of course) , and are encouraging all the local business to vote as well, we will post up dates on our Web Site, Facebook and Twitter pages
Let’s get to the top of the scoreboard and get a better service.
For more information contact
David Lawrence 01375 846702 Email trup@btconnect.com
