FROM Monday (26 August) a number of Thurrock homes will have their bin collection day changed.
The changes are being made to find a solution to the collection issues there have been in some areas over recent weeks.
Households affected by the changes will have a card delivered to their door this week (starting Monday, 19 August) and the changes will also be on the council’s website so residents can check if they are affected.
The website will be fully updated by Thursday, 22 August and will be available at www.thurrock.gov.uk/waste
Cllr Victoria Holloway, the council’s cabinet member for environment, said on Tuesday (20 August): “We know there has been a problem; we have said sorry; and we are determined to put things right.
“We have tested the new routes over the last couple of weeks and made some final tweaks in order to ensure they work.
“In some areas we know we are making changes where there hasn’t previously been a problem, but in order to ensure a same day collection service for all three bins we have had to make those changes.”
She added: “We found out during the testing and tweaking process that residents are generating an increased volume of recycling so vehicles are being filled faster and are having to be emptied sooner.
“This is a really positive reason why we have made some adjustments to the routes and I would like to thank residents for recycling more at home.”
Cllr Holloway said: “We know making further changes is not ideal, but we want to assure people we will do everything we can to get things right and deliver an efficient and effective collection service.”