WHEN the Care Quality Commission visited Hollywood Rest Home unannounced on 06 September 2013, they found that the service was failing to meet the national standards that people should be able to expect.
As a result, CQC has issued a formal warning to Hollywood Rest Home telling them that they must improve in the following areas by 01 February 2014:
Regulation 10, (Outcome 16): Assessing and monitoring the quality if service provision.
The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality of service provided.
CQC inspectors will return unannounced in due course to check whether the required improvements have been made.
If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service.
CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.