SOME of the biggest and most favoured brands at intu Lakeside were awarded for their hard work and fantastic stores as the shopping centre was host to their annual Retailer Awards.
The ceremony took place on Wednesday 1st October in-centre, with Heart Essex presenters Martin & Su presenting winners with their prestigious awards, with the winners being chosen by intu Lakeside shoppers and the centre management team.
The biggest winner of the night was Disney Store, who won the Family Friendly store award and Fire & Safety Compliant, as well as runners up to the ‘Shop I Can’t Live Without’ (under 20,000ft) and Green Hero award.
Jeanette Felton, Store Manager at Disney Store, commented “We were overwhelmed with the awards we received at this year Retailer Awards. I am extremely proud of the team for their hard work, and it is fantastic to be recognised by both the Centre Management and customers in such a high profile shopping centre.”
Both Primark and Apple were both awarded the ‘Shop I Can’t Live Without’ (over 20,000ft and under 20,000ft) by loyal customers. Debenhams took home the award for Best Customer Service, whilst Marks & Spencer were congratulated on their friendliest staff and Topshop for their fantastic wow-factor window displays.
Customers also voted on their favourite places to dine with Nando’s coming up top, with 2014’s newcomer of the year was awarded to Patisserie Valerie, who recently opened on the food court.
The centre management team voted for their favourite retailers with restaurant Five Guys winning for their Operational Excellence, Specsavers for their involvement with Marketing, Tortilla for the best development. Dove Spa took home the Green Hero award, with Marks & Spencers acknowledged for their hard work and engagement with the local community. Paul Vickers, Store Manager at WHSmith was also announced as Store Manager of the Year 2014.
Kate Miller, General Manager at intu Lakeside, added “We were thrilled to reward our hardworking stores and restaurants at our Retailer Awards this week. A big congratulations to all our winners and runners up on the night, as well as all of our stores for their hard work every day to make intu Lakeside what it is.”