NATIONAL Express train operator c2c has announced key alterations to some peak-time services, following passenger feedback and a full review of the first days of new timetable in operation.
From tomorrow (Thursday 17 December), the following services will no longer stop at Barking station in the morning:
– 07.08 from Leigh-on-Sea via Laindon, arriving at Fenchurch Street at 07.56
– 07.02 from Shoeburyness via Laindon, arriving at Fenchurch Street at 08.08
– 07.21 from Leigh-on-Sea via Basildon, arriving at Fenchurch Street at 08.11
– 07.37 from Leigh-on-Sea via Laindon, arriving at Fenchurch Street at 08.26
– 07.34 from Shoeburyness via Laindon, arriving at Fenchurch Street at 08.38
– 07.53 from Leigh-on-Sea via Laindon, arriving at Fenchurch Street at 08.41
– 07.48 from Shoeburyness via Laindon, arriving at Fenchurch Street at 08.53
Also from tomorrow, the following services will no longer stop at West Ham station in the evening:
– 17.10 to Grays via Ockendon
– 17.25 to Grays via Ockendon
– 17.46 to Shoeburyness via Laindon
– 17.55 to Grays via Ockendon
– 18.07 to Pitsea via Rainham
– 18.28 to Leigh-on-Sea via Basildon
– 18.34 to Shoeburyness via Laindon
c2c Managing Director Julian Drury said: “We have listened to all the feedback passengers have given us, good and bad, and as promised we are making alterations. This will relieve crowding on the busiest trains, while still providing a frequent service for those who want to travel to or from these stations. It will also help to ensure a punctual service for all passengers.
“Thank you to all our customers for bearing with us over the first few days of the new timetable. We promised we would provide a high-quality journey, a promise we fully intend to keep. I know that isn’t what some passengers have experienced in the first few days of the new timetable. I hope all our passengers find we return to our usual high standards in the run-up to Christmas, and through into 2016.”
A blog updating all passengers on the amendments is available online at: www.c2c-online.co.uk/travel-information/timetables-trains/new-timetable-letter-from-md-julian-drury/day-3-update-from-julian-drury.
