FOLLOWING talks with c2c, Thurrock Council is seeking to constructively input on the debate about the new timetable.
Cllr Oliver Gerrish, Portfolio Holder for Highways & Transport said "Across the borough we are receiving reports from residents dissatisfied with the service. As a c2c commuter myself, I understand why.
"While there may have been improvements in some parts of the network, there are issues in others- and certainly for Thurrock.
"Following talks with c2c, we understand that they are continuing to review their data to look for improvements, with more possible. The key challenge is identifying where they can take capacity from in order to deal with the problem areas.
“Thurrock Council has no direct powers in this area. However, I believe that we do have a duty to constructively advocate for our residents. I have discussed the key issues with c2c and we will be meeting further in future weeks.
He continued: "I would encourage residents to report any problems to c2c, making sure to give the details of the service: station, destination, train time and carriage.
“Additionally, I have asked the Transport Overview & Scrutiny Committee to consider the issue at their January meeting. I am grateful to the chair of the committee, Cllr Brian Little, for agreeing to this request, and to c2c for agreeing to attend the meeting.
“This will allow a cross-party group of councillors to question c2c on the changes and ensure that key problems are identified and raised. By this time, they should also be able to present on what further changes to the timetable are possible.”
The Transport Overview and Scrutiny Committee meeting takes place on the 20th January.