PEOPLE are being urged by Thurrock Council’s trading standards to register all large electrical appliances like fridges, freezers and washing machines that have been bought in the last 12 years.
Register My Appliance Day – Thursday, 21 January – is a national reminder day to ensure people can be contacted easily should there be a safety product recall. The scheme is supported by government, Citizens Advice, Electrical Safety First and over 45 leading manufacturers including Hotpoint, Beko and Samsung.
To take part, people need the brand name, model and serial number to hand and the registration process is very straightforward. The manufacturer will only contact you in the event of a product recall – your details won’t be used for marketing purposes.
The council’s portfolio holder for public protection, Cllr Jane Pothecary is encouraging everybody to take the time to list the bulky items in their home. They can also register items such as chargers, hair straighteners and small kitchen appliances.
She said: “Appliance recalls are rare, but there are more than 100 million large appliances in the UK that help make daily chores easier.
“Currently, only around a third of these are registered, meaning if a safety issue is identified and a product recall takes place, millions of affected people will not be contactable leaving them and their family at risk.
“Usually, a free, in-home fix by a qualified technician is all that is needed to fix faulty products – as long as manufacturers can reach you. If not, you could end up paying to fix faulty equipment that is not your fault.”
Visit registermyappliance.org.uk for more information.
If consumers are concerned about the safety of a product they have purchased, they should contact the Citizens Advice consumer helpline on 03454 04 05 06 and a report will be passed to trading standards.