AN unannounced Care Quality Commission (CQC) inspection at the Thurrock Council-run Collins House residential home has found it to be “good” in every category.
Inspectors have to answer five questions asking whether the home is safe, effective, caring, responsive, and well-led. The outcome in each case was “good”.
The inspection took place on 8 and 10 March when there were 43 people receiving care – some with dementia at the Springhouse Road, Corringham, home.
Roger Harris, Thurrock Council’s Corporate Director, Adults and Health, said: “We carried out our own monitoring inspection last year which found Collins House had a rating of nearly 95 per cent.
“This is recognised by CQC as is the fact we put an action plan in place to improve things further.”
He added: “The inspectorates are making it increasingly difficult to achieve an ‘outstanding’ outcome, so to achieve ‘good across the board is an excellent result for our team and should give confidence to residents and their relatives alike.
“CQC found one area where there was a slight issue – monthly medical audits had not been completed for around three months – but the reason for this and the action taken to ensure it doesn’t happen again were accepted. We were able to assure CQC no errors had been made and that the audits had been re-instated.
“All in all, the team at Collins House deserve praise for the work they put in on behalf of the people who live there and use our services.”