Sunday, June 16, 2024

Citizens Advice Thurrock thanks volunteers for making a difference to their lives

Citizens Advice

CITIZENS Advice Thurrock is celebrating the inspirational volunteers who dedicate their time to solving people’s problems and making a difference to their lives.

To mark Volunteers’ Week (1-7 June), the charity is shining a spotlight on the remarkable contribution of its team of over 27 who give up 162 hours each week to help people
find a way forward.

In the last year, Citizens Advice Thurrock has helped 1947 people with 4,930 problems, from housing and debt issues to benefits and employment rights.

The charity’s volunteers have played a crucial role ensuring people in Thurrock get the advice and support they need to get on with their lives.

Citizens Advice offers a wide range of voluntary roles – from IT support and advisers to administrators and trustees.

Sue Neyland started volunteering at Citizens Advice Thurrock after retiring 5 years ago. She said: “It’s a great feeling when you have helped to make a difference to someone’s life and when I receive feedback from a client afterwards it is even more rewarding.

Every problem is unique to the person needing help and outcomes can differ. Volunteering has broadened my life skills and I feel I am putting something in to the local community”.

Kathy Peach, Chief Executive at Citizens Advice Thurrock said:

“Thanks to our amazing volunteers we are able to continue making a huge difference to people’s lives. Our volunteers give up their time for free to help people who may be going through problems to get back on their feet. Volunteering also brings its own rewards and is a great way to meet new people and learn new skills. If you can spare a few hours each week, we’d love to hear from you.”

If you’re interested in finding out more about volunteering with Citizens Advice Thurrock contact

Nationally Citizens Advice relies on 23,000 volunteers who help provide support in 2,900 locations across England and Wales – helping 2.7 million people every year.
Thanks to the contribution volunteers play in local Citizens Advice, two out of every three clients have their problem solved.

If you’re interested in finding out more about volunteering with Citizens Advice Thurrock contact


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