Tuesday, June 18, 2024

Thurrock Council take action over “Rogue Trader Week”

Rogue Trader

THURROCK Council’s trading standards officers have been working with partners to provide advice and take action in the community during this year’s ‘Rogue Trader Week’ (8 – 12 May).

On Monday 8 May, around advice 8,000 leaflets were distributed by local police community support officers across the whole borough.

Trading Standards and the police also covered the borough looking for building work being undertaken and tree surgeons.

About 50 households were identified as having work done at their property and were advised on their consumer rights.

Traders found working at the addresses were also advised of their legal obligations to provide customers with a cooling off period and a right to cancel the work.

Traders’ vehicles were stopped and inspected on Friday 12 May in a joint operation between Thurrock Council, Essex Police and the Driver and Vehicle Standards Agency (VOSA).

11 vehicles were stopped, checked and weighed along with15 police national check records conducted. One fixed penalty notice was issued to a driver with a 30% overloaded vehicle.

Lyn Carpenter, Chief Executive of Thurrock Council, said: “This action taken by our officers is vital and they will continue to undertake proactive activities to target rogue traders who prey on vulnerable residents of Thurrock.

“It also shows the strong partnerships we have with other public agencies and how – by working together – we can all make immediate and positive differences for our residents.”

Residents who would like to report at rogue trader can call Citizens Advice Consumer Service on 03454 04 05 06.


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