THURROCK residents will now only need one number to call for their health and social care needs.
Thurrock First’s launch event was held on Thursday (2 November 2017) and the service provides adults living in the borough with advice on social care, mental and community health.
The telephone service is available 7am to 7pm, 365 days a year.
The service, based at Thurrock Community Hospital, is jointly funded by North East London NHS Foundation Trust (NELFT), Thurrock Council and Essex Partnership University NHS Foundation Trust (EPUT).
Cllr Sue Little, Portfolio Holder for Children’s and Adults Social Care, who attended the launch said: “People will now be able to access health and social care advice when they need it and won’t need to go round the houses to find the support they need.
“Thurrock First is about partnership working and brings together a team of professionals to provide advice and guidance to help support our residents better.”
Tania Sitch, Integrated Care Director Thurrock, NELFT said: “We are excited to be part of the collaboration with EPUT and Thurrock Council – looking at how we make it easier for adults to gain information and advice about health, social care and their local communities. This team will ensure access to services is much easier when needed.”
Sally Morris, Chief Executive of Essex Partnership University NHS Foundation Trust said: “Thurrock First is an excellent example of how good partnerships work together for the benefit of local people. Having just one contact number for mental health, social care and community services will make getting the help that people need so much quicker and the faster help can be given, the better.”
Adults living in Thurrock can phone 01375 511000 or visit thurrock.gov.uk/thurrockfirst where they can also submit an online form which will be responded to within 24 hours.