Thursday, April 18, 2024

Thurrock Council spend £1.4 million in scheme that aims to predict child abuse risk

Thurrock Council Offices

By Local Democracy Reporter
Steve Shaw

A COMPUTER system intended to help Thurrock Council predict if a child is at risk of abuse could soon be used to predict if a resident will become homeless or take part in anti-social behaviour.

Thurrock has been using council data and analytics technology to develop what they call a “predictive modelling platform”, which has helped to identify children who could be at risk so that social services can intervene.

The council began using the system, developed by a private company called Xantura, four years ago to cut costs and allow services to identify cases early, before they become more complex.

The latest report on the system, published in July states that analytics are responsible for identifying 100 percent of families referred to the council’s troubled families programme and it is also being used to provide alerts to safeguarding teams with an 80 percent success rate.

It is estimated that by 2020, the council will have spent £1.14million on the system.

The council hopes to expand it further to make predictions on anti-social behaviour, homelessness and debt collections. Predictions will be based on a range of data including school attendance records, domestic abuse history, youth offending records and economic indicators.

This form of profiling inevitably brings a range of ethical and privacy concerns but the council failed to comment on the use of the technology.

Wajid Shafiq, chief executive of Xanthura, said it is not about categorising people or accusing them of future crimes.

“The alerts won’t be generated unless there is a risk these people are already involved in something like anti-social behaviour,” he said.

“To assess that we may use data such as an increase in truancy and if there is already parenting problems but it is very pared back what we can actually do. If someone is already engaged with the youth offending teams then a youth offending officer will see this as an additional report.”

Mr Shafiq also stressed that personal data is not being shared and Xanthura does not make recommendation on what action the council should take once they receive the assessment.

However, the civil liberties organisation Big Brother Watch branded the system a “terrible idea”.

A spokesman said: “We are alarmed to learn that councils are using predictive systems that invade families’ private lives and make stigmatising assumptions about them. It is astounding that councils have managed to advance such a terrible idea so far.


  1. When TBC don’t pay on time and use the interest to buy into stuff like this, how does this benefit when small companies are often bankrupted by their antics.

    some companies, individuals are often in excess of 6 months waiting for payments whilst still undertaking the provision of services, many in the care sector…..

  2. £1.14million on a bloody software program.

    This is clear profiteering.
    I am sure the free market can provide better value with another private company.

    Someone must be on the pay roll for this to happen?


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