THURROCK Council-run Collins House has maintained its overall ‘good’ rating, as part of an inspection by the Care Quality Commission (CQC).
On February 5, a CQC inspector found that the residential care home for older people in Springhouse Road, Corringham, to be ‘good’ across all five areas asking if the service was safe, effective, caring, responsive and well-led. At the time of the inspection, 44 people were receiving care and support from the residential home, which also rated ‘good’ in 2016.
A CQC representative spoke with 16 people, observed interactions with staff and reviewed care files and records in relation to the running of the service.
Findings from the inspection revealed that the residential home was consistently well-managed and well-led. Staff actively promoted residents’ independence, offered high-quality care and support, and ensured important information during handovers and meetings was shared across the team.
Further results found that staff were active in helping to improve the service residents received, and other healthcare professionals and links in the local community were engaged, where necessary, to ensure residents had all the support they needed.
Thurrock Council is confident that Collins House residents and their families will continue to benefit from the high-quality care and support they currently receive, as demonstrated in this report, well into the future.
The CQC aims to inspect adult social care services rated as good and outstanding within 30 months of the last comprehensive inspection report being published.