Work in the Barking Riverside area to impact c2c customers

C2C

Work in the Barking Riverside area to impact c2c customers

From 20 July to 4 August 2019 there will be engineering works at Barking Riverside. This is being undertaken by Transport for London who are extending the London Overground.

This will limit c2c’s access to Network Rail’s track for the duration of the work, meaning we can only operate a restricted timetable. Passengers on the Tilbury line will be most impacted. The restricted timetable can be found here www.c2c-online.co.uk/media-centre/latest-news/update-restricted-c2c-timetable-20-july-to-4-august/

c2c Managing Director Julian Drury, said: “It’s vital that transport companies work collaboratively whenever possible for the good of an improved passenger experience.

“We have been working hard over the last few months to put plans in place to ensure our customers are able to get to their destination during this two-week period and we thank them in advance for their patience during this time, particularly those who travel via the Tilbury line who will see journey times lengthened.”

Purfleet, Rainham and Dagenham Dock passengers:

This work means the London-bound track in the Purfleet, Rainham and Dagenham Dock area is closed. Instead, all London-bound services are running via Grays and via Ockendon. Because the line via Ockendon is a single track and has limited capacity, we can’t operate our normal service frequency during the AM peak. As a result, the timetable we’re operating has 25% fewer AM peak services from these stations. Journey times will be up to 30 minutes longer.

Stanford-le-Hope, East Tilbury, Tilbury Town and Grays passengers:

During this work, all services towards London are running via Ockendon as the line via Rainham is closed. The line via Ockendon is a single track and has limited capacity, therefore, we cannot operate our normal service frequency during the AM peak. As a result, the timetable we are operating has 25% fewer AM peak services from these stations. Some journey times will also be up to 10 minutes longer.

Ockendon and Chafford Hundred passengers:

For the duration of the work, all services towards London are running via Ockendon as the line via Rainham is closed. Because the line via Ockendon is a single track and has limited capacity, this means a one-way system will be in operation with no trains running from Upminster towards Grays. As a result, during the PM peak, all services from London will be running via Rainham and Grays. This means journey times to these stations will be up to 30 minutes longer.

Southend and Basildon passengers

For the duration of the engineering work, we are operating a different timetable. The frequency of services and journey times will be unchanged, but departure times will be different.

Buses as an alternative

We will be running several bus services in addition to diverting trains. Full details of the bus service are available online. https://www.c2c-online.co.uk/media-centre/latest-news/rail-replacement-bus-timetable-for-20-july-to-4-august/

Upminster Parking

Upminster car park will lose one third of its spaces during the 16 days of engineering work. The machinery, supplies and vehicles supporting the work will be stored onsite at Upminster station car park. Car parking elsewhere is unaffected but where additional bus services are running, this may result in the entrance and exit to the car park taking a little longer.

Julian Drury, c2c Managing Director said:
“It’s vital that transport companies work collaboratively whenever possible for the good of an improved passenger experience. We thank our c2c customers for their patience during this time, particularly those who travel via the Tilbury line who will see journey times lengthened.”

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