Saturday, September 30, 2023

C2C: Industrial action update: Essential travel only

FOLLOWING the National Union of Rail, Maritime and Transport worker’s (RMT) ballot for industrial action, strike action is planned across the UK rail network next week, with significant disruption expected on all lines as well as services starting later and finishing much earlier than usual.

Industrial action is set to take place on the below dates:
0001 Hours and 2359 Hours on Tuesday 21st June 2022
0001 Hours and 2359 Hours on Thursday 23rd June 2022
0001 Hours and 2359 Hours on Saturday 25th June 2022

We are advising passengers to only travel if it is essential, work from home if they can and to plan ahead if they do intend to travel, which will allow our severely reduced service to be utilised by those making essential journeys.

On the c2c route, we will be operating a reduced service from 07:30 – 18:30, equating to less than a third of normal service levels, and consisting of:

2 trains per hour from Fenchurch Street to Shoeburyness via Laindon
2 trains per hour from Fenchurch Street to Pitsea via Rainham
No trains will run via Ockendon or Chafford Hundred

We cannot run services on the loop line due to route restrictions so will be unable to serve Ockendon or Chafford Hundred on the days industrial action is taking place.

While action is currently limited to 21st, 23rd and 25th, the surrounding dates will also see disruption to services, with services set to start running from around 06:30 with a full service planned to be in operation by 08:00.

Rob Mullen, Managing Director of c2c, said, “We have been doing all we can to prepare for and mitigate the impact of industrial action but these strike days will severely impact the service we can deliver for our customers. No one wins in the event of industrial action and this will impact those who rely on the railway for work, education and leisure. We encourage our passengers to consider if their journey is essential, work from home if they can, and if they must travel, make sure they plan ahead and check their journey.”
We are advising customers not to buy tickets to travel on a strike day but they will be able to get a refund if they cannot travel due to strike action. The quickest way to request a refund is via our online refund form.

For up-to-date travel advice during this industrial action, check before you travel; the National Rail Enquiries website will have the latest information on services, as will the c2c website.


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