THURROCK Council’s home care service Caring for Thurrock has received a Good rating across all areas following an inspection by the Care Quality Commission (CQC) in February.
The service, which provides personal care to people living in their own flats and houses, was rated Good overall and in five areas relating to safety, effectiveness, caring, responsiveness and well-led.
CQC inspected Caring for Thurrock based at Piggs Corner on Southend Road, Grays, from Monday 6 to Wednesday 8 February 2023 and published the findings in a report released on Tuesday 28 February 2023.
Cllr Deb Arnold, Cabinet Member for Adults and Health, said: “This is the first inspection of Caring for Thurrock which was newly registered on Friday 4 November 2022 and I’m delighted that this report reflects the high-quality service that residents who use the scheme receive.
“Both residents and staff said they felt well-treated and supported and the report also highlights positive feedback about the scheme and how it helps our residents to maintain their independence in their own homes.
“Thank you to our teams for their hard work ensuring this crucial service continues to deliver the best support for our residents needing personal domiciliary care in Thurrock.”
To read the full report, visit Caring for Thurrock on the CQC website.
Thurrock First is the first point of contact for residents aged 18 years and over living in Thurrock who may need help and support with care needs, as well as adult social care and mental health support. Contact Thurrock First for information, advice and to be directed to services, including Caring for Thurrock, on 01375 511 000 or email: email@example.com