Friday, March 24, 2023

Bleak news as Grays post office closure looms nearer

THURROCK Council is working hard to ensure the transfer of Post Offices services in Grays over the next few weeks is seamless.

Leader of the council, Cllr John Kent, says he is meeting with representatives from the Post Office next week to discuss the situation as he is concerned there may be a gap in service provision in the town.

“I’m disappointed that there still seems to be a possible issue,” said Cllr Kent.

“We know that WH Smith will be leaving the town and that leaves the Post Office homeless, but there’s no reason for that to be the case.

“When Smiths announced their decision both the council and the town centre management team said an alternative would be found and we’re both still willing to fulfil that promise.

“Unfortunately, the Post Office nationally don’t seem so keen for there to be a seamless transition. They have put the running of the Grays office out to tender, but that process leaves a big black hole.

“The current franchise holder – as I understand it – is continuing to run the service until the shop closes in early March – the 2nd I believe – but the Post Office won’t pay for a new counter service elsewhere in the town until the new franchise is in place.

“There was a time when the Post Office took its social responsibilities seriously – it’s not an all-for-profit business. Surely it will listen to sense and make sure its services continue uninterrupted in Grays over the coming months.”


  1. the death knell is certainly ringing on Grays Town Centre, with the loss of both Smiths and the Post Office what else will remain, the Town Centre will become a tacky area with nailbars, bookies and hairdresses in every unit (almost there now)

    The Post Office Counter Service is losing a lot of custom through online options form several retailers, it will only be a matter of time before we see the closure of all counter services.


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