MP urges residents to sign up for CQC alerts

STEPHEN Metcalfe, MP for South Basildon and East Thurrock is calling on local residents to sign-up to a important service that is being provided by the Care Quality Commission. People will be able to sign-up to email alerts keeping them informed about when the Care Quality Commissions plans to inspect or publish a report about their chosen health and social care locations.

Stephen Metcalfe MP said “This is a fantastic opportunity for local people to stay up-to-date about health and social care provision at the places that matter to them. We all want to make sure that the care we receive, or we arrange for others, is of the best possible quality and the Care Quality Commission’s new email alerts will make it easier for anyone to get involved in the process and become more informed about care in their area.”

All health and social care is required to meet the essential standards of quality and safety required by law – the standards anyone should expect whenever or wherever they receive care. It is the Care Quality Commission’s job, as the independent regulator, to register and inspect services to check that they are meeting those standards.

They carry out unannounced inspections of services, both on a regular basis and in response to concerns, and investigate why care fails to improve. The new email alerts will automatically inform people when the organisation carries out an inspection or publishes a report about a location they have signed-up to.

Chair of the Care Quality Commission, Dame Jo Williams said: “The new email alerts are an important step in making it as easy as possible for people to find the information they want. They bring valuable Care Quality Commission information about the quality of services to a wider audience, helping individuals make informed choices about care.”

To find out more and to sign up to this new service, please visit: www.cqc.org.uk/emailalerts.

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