Friday, February 3, 2023

Thousands of Thurrock residents sign up for My Account

NEARLY half of all Thurrock households have signed up to the council’s MyAccount online scheme to keep track of their payments.

Over 28,000 people are already taking advantage of MyAccount which lets them access a wide variety of Thurrock Council services 24 hours a day.

And with many households preparing to look at their Council Tax payments in the next month or so MyAccount is the quick and simple solution.

MyAccount offers a range of options including checking when payments are due and how much should be paid.

People can also check their payment history, and the household details that are used to work out a bill or to set up direct debit payments to make it even easier to pay council tax.

It was first set up in October 2013 and as well as checking bills, it can be used to report environmental problems or for making appointments to register births, deaths and marriages at the click of a mouse or swipe of a smartphone.

Cllr John Kent, Leader of Thurrock Council, said: “Signing up for MyAccount has so many benefits. Not only does it make it easier for people to keep track of their accounts with the council, it reduces council costs and therefore the pressure on increasing council tax overall.

“Thurrock, like local authorities across the country, is encouraging people to go online for their dealings with councils. People can contact us when it is convenient to them, 24/7 and throughout the week and they can see our responses too.

“I know some people can’t or do not want to use the online channels, but I would urge those who can to do so – it doesn’t matter whether it’s through a PC, Apple computer, tablet or smartphone, they all work equally well.”

For those who do not have access to the internet at home it is possible to use computers at libraries and hubs across the borough to engage with Thurrock Council.

People can register online for MyAccount at


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