SOMETIMES, you make a mistake. Hopefully, you are confident and (slight irony here) professional enough to admit it. We are not talking libels here but a mistake, a genuine one.
FIND THEM and treat them well. Whether they are bloggers, columnists, readers or commentators; find those whoo are not afraid to speak out. We are talking about reasoned, intelligent people and not the "speak as I find trolls" that inhabit cyberspace.
YT has always been very grateful for help and advice we have been given from academic institutions that are interested in helping hyperlocal news organsiations.
ARE you writing for yourself? Do you have an agenda. Or let us ask the question: Do you have any idea as to who is actually reading your paper and how do you adapt to that?
